Fay and her husband had no security of tenure in their previous tenancy and circumstances
left them in a position of having to find alternative suitable housing.
Fay-I contacted the DPHS (F) after finding their details on the internet. I spoke to Wendy (caseworker) and she guided me through the steps that I had to take
to ensure all my chances of being offered suitable housing were maximized.
Wendy- After getting all the appropriate details from Fay and ensuring all applications were in, I referred
her for a void that I knew would meet her needs. I am so glad that they were offered the property.
Fay- When Wendy asked if I would like to be referred for a property, I did
not hesitate. I was interviewed and offered the house; I could not believe my
luck. Thank
You.
Fay was re-housed by Margaret Blackwood Housing Association.
